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Orders & Returns


Customers must place their orders minimum 3 hours ahead, on any weekday and weekend, so that delivery of the order can occur at the pre-arranged time. For special holiday deliveries, please place your order minimum 24 hours ahead. We do accept last minute requests; however, arrangements are subject to availability.

Order confirmation: Once the booking and/or purchase had been made on Elf Rose flower customer will receive a booking confirmation and/or a payment confirmation by a system generated mail within the next one hour from moment of confirmation.